Online Customer Solutions can carry out your customer and market research. This will provide valuable insights into who your customers and competitors are.
Are your new customers mostly from work of mouth? Are you offering a recommend a friend incentive? Is there are Facebook group that works? What are your online conversion rates? How many people read your blog?
Customer research can be carried out in a fairly cost effective way by using online and email methods. Market research is a little more intensive, but will provide you with an insight into your local and national competitors, how they are advertising and the difference in services they provide.
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Contact us today, we can advise and provide a range of services, from setting up a website, to improving online marketing and conversions.